Hearo

Here we detail the brief process of signing in as an Individual

Logging in to the Hearo Mobile App for an Individual

A brief update regarding Activity on the Dashboard

Device Connectivity Notifications

An overview of the hub. The Hearo Hub includes the laser-etched black Hearo box with all the interior technology pieces, Raspberry Pi, and router. It is part and parcel with…

Overview of the Hearo hub, devices, tablet, and software dashboard

A quick walkthrough on logging into your Hearo Dashboard.

Dashboard Login

The various manner of individual activities on the Hearo Tablet such as Emergency Alerts, Calling, Tablet Snapshots, Notes, Support Notes, Feelings, and Activity Logs.

Location Activity

Reminders

Information about navigating to, and configuring the content and parameters of an Individual in the Hearo Software Dashboard.

Individuals

Information about the Hearo Software Dashboard Location category, including navigation, adding Locations, and configuring their parameters.

Locations

Information about Users in the Hearo Software Dashboard.

Users

Information on how to send notifications to individuals in the Hearo Software Dashboard.

Sending Notifications (messages/to tablets)

Information about then or offline status of Hearo Tablets as well as their battery status.

Uptime Status

Information about IndividualsLocation parameters.

Location Details

Information about how the Hearo Software Dashboard Rules Engine allows a user to set up Triggers, Conditions, and Actions to create scripts and parameters for sensors and devices.

Rules Engine

The primary tool that Remote Supports Professionals will use to perform their duties. This includes our call center tools for live logs monitoring, video calls, management of rules, notifications, individuals,…

Introduction

Hey, friends!  Here we'll cover some quick instructions to ensure your system remains powered up.

Checking Power on the Battery Back-up

Assigning a Hearo Tablet

Learn how to set up, calibrate, and test the Hearo bed mat system to ensure reliable bed occupancy detection.

Bed Mat Setup and Calibration Guide

Myke Bates

Knowledge Base Articles

Hearo Dashboard

Tickets

Find answers and get help from Intercom Support and Community Experts

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